As Community Covid-19 Cases Rise, Renown Has Capacity; Prepared And Ready To Serve

January 05, 2022

Employee's In PPE

Renown team is prepared and ready to serve the community with staff, technology, supplies, equipment and remote patient monitoring services to meet needs and assure the highest quality care and safety.

Many parts of the country and Nevada are seeing increases in COVID-19 cases and patients hospitalized with both the Delta and the new Omicron variant. As Nevadans experience the impact of the pandemic, the Renown Health team continues to be prepared to serve the community with staff, technology, supplies, equipment and services in place to meet the needs of patients and assure the safety of Renown's care teams.

The Renown Health team ensures constant readiness and continues to safely screen, diagnose and care for patients with respiratory illnesses, including those at risk for COVID-19. Renown Health continues to have capacity to accept patients at all 11 Urgent Care locations, Renown's three Emergency Departments, including the Children's ER at Renown Regional Medical Center and the Emergency Department at Renown South Meadows Medical Centers. There is capacity if needed for additional patients on Renown's three Intensive Care Units or ICUs, and Renown hospitals continue to operate a full surgery schedule.

"Every community member can feel confident that Renown has a trained team of physicians, nurses, respiratory therapists, medical assistants, care managers and physical and occupational therapists around the clock, every day to ensure that, no matter the illness or injury, every patient will be treated with compassion and the appropriate degree of care," says Susan Lee, MD, MBA, Chief Medical Officer, Acute Services.

"News about the COVID-19 may be making you feel anxious about going to the emergency room (ER) or getting the medical care you need," said Bret W. Frey, MD, emergency medicine physician at Renown. "Please remember it's important to seek emergency care if you have serious non-COVID-19 symptoms and COVID-19 symptoms. Delaying care for a medical emergency, such as a heart attack or stroke, can be life threatening or lead to serious complications. We are here for you around the clock and have taken all precautions to be sure that visits to the ER and hospital are as safe as possible."

He reminds us, "Emergency departments are experiencing large numbers of patients presenting with COVID-like symptoms. Please do not visit the emergency department if you are experiencing non-life threatening symptoms including a sore throat or cough. Consider these options to get the care you need; use Renown's MyChart "Talk to a Doctor" for a virtual visit, obtain free COVID-19 screening and testing through the Washoe County Health District, or contact Renown at 775-982-5000 to make an appointment with a primary care provider."

Renown Uses Analytics and Predictive Modeling in Service to the Community

Renown continues to use current local and national data, analytics and public data sets for predictive modeling in service to our community. When there is heightened concern around an illness, enhanced infection prevention strategies are in place to ensure Renown is ready with the appropriate supplies and alternate plans should the need arise. Renown medical experts report the following information this week:

1. Cases in Washoe County have started climbing. It appears the Omicron wave has started in northern Nevada. The good news is that studies continue to show that vaccines and previous infection still provide people with protection from severe disease. Predictive analytics at Renown show that the Omicron wave is expected to peak in northern Nevada sometime between January 10 and February 10.

2. Data continues to mount that Omicron infections are much less severe than previous variants. The Renown team is preparing to see an increase in hospitalized patients, but at a far lower rate than during previous surges.

3. Today, new patient hospital admissions to Renown Regional Medical Center and Renown South Meadows Medical Center for patients with COVID-19 are low. Today, of the 501 patients hospitalized at Renown, less than 9% or 43 patients are hospitalized with COVID-19. This may change at any time and medical experts and scientists at Renown will continue to monitor data on a daily basis.

Renown Offers State-of-the-Art Remote Patient Monitoring to Enhance Patient-Centered Model of Care

Renown continues to enact the emergency preparedness plans that have been in place since the beginning of the pandemic, creating additional capacity for inpatients while allowing Renown to continue to deliver high-quality care. Renown now has state-of-the-art clinical remote monitoring services to serve additional patients diagnosed with COVID-19 who are clinically stable or improving.

Remote patient monitoring is now being visualized and monitored by clinical staff within the new Renown Transfer and Operations Center (RTOC).

The Transfer and Operations Center is powered by Renown doctors, nurses, technicians and national technology partners help ensure seamless care for patients and providers. Through this highly coordinated care logistics system, Renown is able to customize health care to the needs of every patient; delivering the right care, at the right time and place across the integrated delivery system. Renown clinicians are able to access near real-time information on patients' vital signs and symptoms, enabling them to identify adverse changes in health sooner and intervene earlier.

"We are excited to continue to enhance our relationships with patients by integrating technology that supplements our care teams to provide patients with a virtual care solution that continuously tracks vital signs, making healthcare more accessible, affordable and convenient," said Tony Slonim, MD, DrPH, president and CEO, Renown Health. Patients and their loved ones have said they have greater confidence and security knowing that our clinical team is closely monitoring their health data and communicating regularly to deliver high quality, personalized care."

Renown Continues to Welcome Patient Supporters at the Hospital Bedside

Renown Health continues welcome two patient supporters to visit their loved ones during their medical visit, surgery, birthing or hospital stay. Renown continues to have extra safety measures in place to protect the health of patients, visitors and healthcare employees. All people entering Renown sites must continue bringing and wearing a face mask for their entire visit, including inside patient rooms.

"Visiting the hospital can be an anxious experience," says c. "It's incredible how the company of loved ones can reduce anxiety and promote healing. What we can do together with families to support patient care and excellent outcomes is greater than what any of us can do alone. We are glad to welcome patient supporters to our hospitals to help our patients feel more at ease, so they can focus on their recovery, health and healing."

In addition to in-person visits, there are many ways to brighten the day of a patient at Renown hospitals. You can send a personalized message that will be hand-delivered to your loved one, call 775-982-4100 to speak with a patient, or Renown's care team can facilitate virtual visits via computer or tablet from the bedside. Please note that Renown Health reserves the right to limit visitors in the best interests of patients, families, visitors or staff.

The Best Protection Remains Vaccination

At this time, the medical experts at Renown remind us that vaccination is still the best protection against Omicron and COVID-19, and Renown providers and hospitals have full capacity to care for those who are sick or injured.

"The most important action you can take to protect yourself from the Delta and Omicron strains and the COVID-19 virus is to get fully vaccinated," says Brion Hill, MD who practices at Renown Urgent Care - Los Altos location.

"The COVID-19 virus and its related strains are preventable and controllable through safe and effective COVID-19 vaccines, which are free and now widely available in our area. The CDC recommends all people 5 years and older be vaccinated against COVID-19. Data shows that nearly all COVID-19 deaths are now occurring among unvaccinated individuals." A list of providers in our area offering vaccines is available at"

Renown Hospitals #1 in State of Nevada

In the most recent U.S. News and World Report Best Hospital rankings, Renown Regional Medical Center was listed the #1 hospital in the State of Nevada. Last year, Renown South Meadows Medical Center was named the #1 Best Hospital in Nevada. A hospital's score is based on multiple data categories, including patient outcomes, safety and volumes. Hospitals earning a high performing rating were significantly better than the national average.

Renown Regional Medical Center has also been awarded the Joint Commission's Gold Seal of Approval® for Hospital Accreditation based on compliance with hospital standards related to emergency management, environment of care, infection prevention and control, leadership and medication management.

Renown's Roseview, Sierra and Cardiac Intensive Care Units have each been awarded a Beacon Award of Excellence from the American Association of Critical Care Nurses (AACN) based on patient outcomes that exceed national benchmarks. Renown has the only intensive care units awarded this distinction in Nevada.


Stay Up-to-date on COVID-19

To stay up-to-date on communications regarding Renown's preparation for COVID-19, FAQs and the scientific evidence behind the vaccine, visit


Join the Renown team

Renown Health remains committed to hiring key roles in our organization to support the health and well-being of our community. To join the Renown family to Fight the Good Fight, apply on line at


Support the Renown team

Renown Health, a charitable, not-for-profit organization, is so grateful for our community's support during these unprecedented times. If you are interested in supporting Renown Health, a charitable, non-profit health organization, please consider giving to Renown Health Foundation. Donations are accepted through the following ways:

  • Make a gift at
  • Call Renown Health Foundation at 775-982-5545
  • Mail a check to Renown Health Foundation, 1155 Mill St., O2, Reno, NV 89502
  • Venmo: @RenownFoundation

About Renown Health

Renown Health is the region's largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children's hospital, a rehabilitation hospital, a medical group and urgent care network, and the region's largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world's largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit

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