Getting Care During The Holidays

By: Julie Devereux

November 22, 2022

Patients entering Renown Summit Mall Medical Group location

Although coined the most wonderful time of the year, the holiday season can unfortunately bring with it injuries and illness. Woke up on Christmas morning with the gift of a sore throat and fever? Sliced your finger carving the delicious turkey you spent all day preparing? While no one ever wants to cut their festivities short, the reality is we should all be prepared with how and where we will receive care should we need it.

Are Renown Urgent Care Facilities Open During the Holidays?

Renown Urgent Care sees patients 365 days a year, with limited hours on holidays, for medical concerns that are urgent but not life-threatening. Urgent care providers can treat everything from cuts and burns to fevers and allergic reactions and appointments can be booked ahead of time online. If no appointments are available, you may also walk into any of our various urgent care facilities.

Conditions and injuries treated at urgent care include:
  • Cuts
  • Fractures
  • Burns
  • Sprains
  • Fevers
  • Allergic reactions
  • Animal bites
  • Rashes
  • Sore throats

Does Renown Offer In-Home Care Options on Holidays?

If you’d like to see a healthcare provider without leaving the house and exposing others to illness, consider a Virtual Urgent Care Visit. This convenient video conference service allows you to see an urgent care provider from the comfort of your home using a cellphone, computer or tablet with video capabilities. Providers are available for video chat from 9 a.m. to 6 p.m. Monday through Friday, and 10 a.m. to 4 p.m. Saturday and Sunday. Scheduling a Virtual Visit is easy directly through MyChart. Login to MyChart and click on the "Talk to a doctor" video icon within the portal to get started.

Before scheduling, be sure your illness or injury is included on the following list to ensure a healthcare provider can assist you virtually:
  • Common cold and cough symptoms
  • Muscular, tendon or joint pains not caused by injury
  • Allergy or sinus symptoms Pink eye (no trauma or something in the eye)
  • Urinary discomfort
  • Diarrhea without vomiting
  • Rashes or skin sores
  • Backache
  • Nail problems
  • Screening examination for sexually transmitted illness (without symptoms)
  • Medication refills (not controlled substances)

When Should I Go to the Emergency Room?

Urgent care and Virtual Visits are great options when experiencing minor illness or injury and it’s too urgent to see your primary care provider. Renown Emergency Rooms are designed to treat patients who need immediate attention for emergencies, such as:

  • Burns
  • Allergic reactions
  • Broken bones
  • Stitches
  • Skin infections
  • Heart attack
  • Stroke
  • Rashes
  • Venomous stings and bites
  • Asthma attacks
  • Choking or poisoning
  • Fainting, dizziness or confusion
  • Head injuries
  • Seizures
  • Severe bleeding
  • Difficulty breathing
  • Severe headache
  • Eye injuries
  • Severe pain

Renown Emergency Rooms are open 24 hours a day, 7 days a week, 365 days a year. For life-threatening emergencies, always call 9-1-1 immediately.

We know there is nothing jolly about getting sick or injured during the holidays, but we hope you can find some comfort knowing that Renown Health is here with the care you need, when you need it most.

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